• 专利附录
  • 专利说明
  • 权利要求
  • 类似技术
  • 同族专利
  • 引用文献
  • 法律状态
  • 优先权
    • 专利摘要:
    PURPOSE: An internet legal consulting service method by case-wise specialized lawyers is to provide a legal consulting service by a relevant specialized lawyer with a legal consulting schedule when the customer requests legal consultation on the internet. CONSTITUTION: A system for an internet legal consulting service by case-wise specialized lawyers carries out a function to provide a legal consulting service by connecting a relevant, specialized lawyer when a customer(10) requests legal consultation on the internet and is configured of an internet legal consulting system(20) and case-wise specialized lawyers(50). The internet legal consulting system(20) is comprised of a case database(22), a case inquiry system(21) and a CTI(Computer Telephone Integration) system(23). The case database(22) stores records about cases and relevant specialized lawyers. The case inquiry system(21) helps the customer(10) inquire the case database(22) to get legal consultation. The CTI system(23) informs a relevant specialized lawyer by an automatic telephone that there is a legal consultation from the customer(10) and makes the lawyer input a legal consulting schedule to his telephone.
    公开号:KR20000059211A
    申请号:KR1020000042088
    申请日:2000-07-21
    公开日:2000-10-05
    发明作者:정동기
    申请人:김대휴；주식회사 트러스트 앤 트레이드；
    IPC主号:
    专利说明:

    Method of providing legal service by the lawyers classified by specilaty through the Internet}
    The present invention relates to an Internet legal counseling service method by a professional lawyer for each case, and in particular, after posting a case classified by type on the Internet and pre-assigning the professional lawyer, the customer can look up cases similar to his legal problem on the Internet. For example, a lawyer is advised by the relevant attorneys, and the lawyers are advised to advise the client on the scheduled time of consultation.
    As societies diversify, lawyers need expertise to promote their expertise to the public, so clients seeking legal advice can find an appropriate attorney to solve their legal problems. (Broker) is often hired, which is illegal in itself, and brokerage fees are burdened by clients and lawyers.
    In order to solve this problem, some Internet service companies have assigned legal counsel for each legal field to provide legal advice on the Internet.
    For example, clients and lawyers have to exchange a lot of opinions to identify legal issues, and these exchanges are limited to chatting and e-mail on the Internet, which makes it difficult to identify legal issues. In addition, due to the nature of the Internet, the client wants an immediate reply when he / she asks for advice on the Internet, while the reply is delayed considerably. The reason for this is that even a lawyer who specializes in the relevant legal field does not deal with the case. Because it takes time
    In addition, since the client does not provide the expected time for consultation, the customer could not know when the requested legal advice would be made, and it was inconvenient to check the reply from time to time by connecting to the Internet.
    The present invention is to solve the general problems as described above, after posting the cases classified and summarized by type on the Internet and assigning a professional lawyer for each case in advance, the customer can look up cases similar to their legal problems on the Internet By requesting legal counsel to the relevant lawyers, the purpose is to provide a method of providing Internet legal counseling services by informing the client of the scheduled time of consultation of the selected counsel, and then advising the counsel within the consultation time.
    1 is a block diagram showing the configuration of a system for the Internet (Internet) legal advisory service (Service) by a professional lawyer for each case according to an embodiment of the present invention.
    Figure 2 is a flow chart showing a method for legal counsel Internet service by a professional lawyer for each case according to an embodiment of the present invention.
    Explanation of symbols on the main parts of the drawings
    10: Legal advisor request customer
    20: Internet legal advisory system by professional lawyer by case
    21: Case Lookup System
    22: case database
    23: Computer Telephone Integration (CTI) System
    30: Internet network
    40: public telephone network
    50: case lawyers
    In order to perform the Internet legal counseling service by a professional lawyer for each case according to an embodiment of the present invention for achieving the above object, initialization, such as posting the name and summary of the professional lawyers classified by type on the Internet Performing an operation; Clients seeking legal advice can search for cases similar to their legal problems on the Internet, and then provide the relevant lawyers with the contents of legal advice requests, e-mail, telephone, etc. Requesting advice by sending a desired counseling method, etc., via the Internet; Selecting an attorney who advises the attorneys at the earliest time to advise the relevant lawyers by using an automatic answering phone; Notifying the client of the scheduled time of consultation; The selected advisory attorney is characterized by including consulting the client according to the client's request method within the scheduled consultation time.
    Alternatively, the Internet legal counseling service method by a professional lawyer for each case according to an embodiment of the present invention is another phone corresponding to the lawyer when the lawyer does not answer within a predetermined time when the professional lawyer is automatically called. It is characterized in that it further comprises the step of automatically dialing by reading the number.
    In addition, the Internet legal counseling service method by a professional lawyer for each case according to an embodiment of the present invention is a process of reading and sending a guide message informing the lawyer that there is a legal counsel request to the lawyer when confirming that the lawyer and; The lawyer further comprises the step of inputting a time for legal counseling on the telephone to the legal counsel request.
    In addition, it is characterized in that it further comprises the step of notifying the lawyer and the legal advisor request clients by selecting an attorney who has entered the earliest legal counseling time of the lawyer on the phone as an advisory attorney.
    In the present invention, a CTI system that performs functions such as making a call to a professional lawyer for each case and sending a message is a system using an integrated computer and a telephone, such as a telephone answering system and a morning call service. Service). Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.
    As shown in FIG. 1, a system for an Internet legal advisory service by a professional lawyer for each case according to an embodiment of the present invention is largely an Internet legal advisory system 20 and a professional lawyer for each case by a professional lawyer for each case. It consists of 50, if the customer requests legal advice on the Internet to connect the relevant lawyers to play a role of legal advice.
    Here, the Internet legal advisory system (10) includes a case database (22) containing cases and data on the relevant professional lawyers, a case inquiry system (21) that allows customers to inquire and provide legal advice, and an automatic telephone call. It is provided with a CTI system 23 to inform the professional lawyer that there is a legal advisory request and to enter the expected legal counseling hours on the telephone.
    In addition, case-specific attorneys (50) assign more than one attorney to each case.
    Referring to the flowchart of FIG. 2, a method for consulting an Internet legal counsel by a professional lawyer for each case according to an embodiment of the present invention is as follows.
    First, the cases classified and summarized by type in the Internet legal advisory system 20 by a professional lawyer by case are stored in a database, and two or more professional lawyers are assigned to each case to notify that there is a legal counseling request. Allocate two or more telephone numbers for answering calls and store them in the database.Allocate each identification number (e.g. social security number) for the right attorney to check for correctness. Initialization of a system for performing Internet legal counseling service by a professional lawyer on a case-by-case basis according to an embodiment of the present invention, such as storing a guidance message, a legal counseling request, and a guidance message for notifying that the counsel has been selected as an advisor. The operation is performed (step S1).
    Thereafter, the legal advisor requesting customer 10 accesses the Internet legal counseling system 20 by a professional lawyer for each case and searches the case database 22 through the case inquiry system 21 (step S2).
    Accordingly, the client shall identify his legal issues according to the cases inquired, and then the contents of `` Legal Consultation Request, '' `` E-mail, Telephone, etc.), and `` E-mail, Telephone, Visit, etc. '' Desired counseling method ”is entered into the Internet legal advisory system 20 (step S3), and the consultation is requested (step S4).
    At the same time, the CTI system 23 provided in the Internet legal advisory system 20 checks the identifiers of the relevant professional lawyers among the professional lawyers 50 on a case basis, and stores a telephone number corresponding to the identified professional lawyers. The call is read to the corresponding telephone number read (step S5).
    Then, it is checked whether the receiver has received the call within a predetermined time (step S6). If the receiver does not answer the call at this time, the other telephone number corresponding to the professional lawyer identified in the fifth step (S5) is called. (Step S7).
    On the other hand, when the recipient receives a call in step 6 (S6), a message is sent to the database to read a guide message to confirm whether the recipient is the correct recipient. For example, 'I am an Internet legal advisor system operator. If you are Hong Gil-dong, please enter your social security number 'to the recipient (step S8).
    Therefore, when the receiver inputs his identification number (for example, social security number), the receiver receives the identification number from the receiver, reads the identification number of the receiver assigned in the first step (S1), and reads the identification number and the corresponding identification number. By checking whether the received identification number is the same and searching whether it is a legitimate recipient (step S9), when confirming that it is a legitimate receiver, a message indicating that the receiver has a legal advice request is read and sent from the database. "I have asked you to e-mail the legal advice related to case 0000. Please enter an advisory time. For example, within 30 minutes, press 30 and the star button. Please press the star button 'message to the professional lawyer (step S1 0), the expert attorney inputs the time that legal counsel is available for the legal advice request to the telephone (step S11).
    At this time, in the case of not being a legitimate recipient in the ninth step (S9), the seventh step (S7) to allow another phone number corresponding to the corresponding professional lawyer identified in the fifth step (S5) to be called again. Perform
    Accordingly, it is checked whether the professional lawyers of the case 50 have made all the calls to the relevant professional lawyers (step S12), and when all of the professional lawyers have been dialed, the relevant professional lawyers who input the earliest scheduled consultation time are selected. Selected as an advisory attorney (step S14).
    At this time, if there is a lawyer who has not made a phone call in the twelfth step (S12), the lawyer is called (step S13).
    Accordingly, the CTI system sends a message to call the advisory lawyer selected in step 14 (S14) to advise the customer according to the consultation method requested by the customer within the time that the counselor has been selected as an advisory lawyer. (Step S15).
    Accordingly, the client's request for legal advice in the fourth step (S4) is notified of the scheduled time of consultation of the advisory lawyer selected in the fourteenth step (S14) in the manner selected by the customer in the third step (S3) such as e-mail and telephone. (Step S16).
    Accordingly, the selected advisory counselor checks the contents of the client's consultation request on the Internet (step S17), and provides legal advice according to the consultation method requested by the customer (step S18).
    As described above, the customer who wants legal advice according to the present invention can quickly receive legal advice from a professional lawyer who is suitable for solving his legal problem, and after the customer searches for cases similar to his legal problem, he consults Customers and lawyers can easily identify legal issues, and the attorneys can consult on legal matters similar to the cases they have already consulted, so they can respond immediately. In addition, the client can receive legal advice according to his / her desired counseling method, as well as know the legal consultation scheduled time, so that the customer can solve the problem of waiting.
    权利要求:
    Claims (3)
    [1" claim-type="Currently amended] In order to perform the Internet legal counseling service by a professional lawyer on a case-by-case basis, such as posting the name and summary of the professional lawyer on the Internet classified and summarized by type according to an embodiment of the present invention to achieve the above-described object. Performing an operation; Clients seeking legal advice can search for cases similar to their legal problems on the Internet, and then provide the relevant lawyers with the contents of legal advice requests, e-mail, telephone, etc. Requesting legal advice by sending a desired counseling method, etc., via the Internet; Selecting an attorney who advises the attorneys at the earliest time to advise the relevant lawyers by using an automatic answering phone; Notifying the client of the scheduled time of consultation; An online legal counseling service method by a professional lawyer for each case, which includes a process of selecting an advisory counselor in accordance with an advisory method requested by the client within the scheduled consultation time.
    [2" claim-type="Currently amended] The method of claim 1, wherein the performing of the initialization operation comprises: setting and storing at least two or more professional attorneys and at least two or more telephone numbers and identification numbers corresponding to each lawyer on a case-by-case basis; Internet legal counseling service method by a professional lawyer for each case, comprising the step of setting and storing the legal advice request notification message, the legitimate recipient confirmation guide message and the notification message to notify that the counsel has been selected.
    [3" claim-type="Currently amended] The method of claim 1, further comprising: reading and transmitting a telephone guide message from the database informing the expert attorney that the legal counsel is requested when the legal attorney is confirmed; Inputting, by the attorney, the telephone at such time that legal counsel is available for the legal advice request; Among the lawyers who entered the legal counseling time, the lawyer who entered the earliest legal counseling time was selected as an advisory counselor. Internet legal counseling service method by a professional lawyer for each case, characterized in that
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    同族专利:
    公开号 | 公开日
    引用文献:
    公开号 | 申请日 | 公开日 | 申请人 | 专利标题
    法律状态:
    2000-07-21|Application filed by 김대휴, 주식회사 트러스트 앤 트레이드
    2000-07-21|Priority to KR1020000042088A
    2000-10-05|Publication of KR20000059211A
    优先权:
    申请号 | 申请日 | 专利标题
    KR1020000042088A|KR20000059211A|2000-07-21|2000-07-21|Method of providing legal service by the lawyers classified by specilaty through the Internet|
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